Privacy Policy

Kodak Power Distribution (“we,” “our,” or “us”) is committed to safeguarding your privacy and ensuring the responsible handling of your personal data in accordance with applicable data protection regulations, including the General Data Protection Regulation (“GDPR”), the California Consumer Privacy Act (“CCPA”), and other relevant privacy laws. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide when you access or interact with our website, https://kodakpowerdistribution.com (the “Site”).

1. Commitment to Privacy and Data Protection

At Kodak Power Distribution, we prioritize your privacy and are dedicated to maintaining the highest standards of data protection. We implement appropriate technical and organizational measures to ensure the integrity and confidentiality of your personal data when you visit our Site or engage with our services. We believe privacy is a fundamental human right and design our data practices with a privacy-first approach.

2. Scope of Policy and Data Controller Role

This Privacy Policy applies to all users of our Site and individuals whose personal data we collect in connection with the operation of our website, customer support, and product offerings. Kodak Power Distribution is the data controller for the purposes of GDPR with respect to personal information collected via the Site, and we determine the purposes and means of processing your personal information.

If you reside in California, you may have additional rights under the CCPA. This Privacy Policy is intended to comply with both GDPR and CCPA regulations, as applicable.

3. Categories of Data Processed

We may process the following categories of personal data:

a) Usage Data
We collect data related to how you interact with our Site, including your IP address, browser type and version, device identifiers, pages visited, referring URLs, session duration, and other usage metrics. This helps us analyze trends and improve website performance.

b) Account Data
When you create an account or interact with us via the Site, we may collect your name, email address, physical address, phone number, and other contact details necessary to provide our services and customer support.

c) Profile Data
Profile data may include your purchasing behavior, product preferences, feedback, and any other data you submit voluntarily to enhance your experience.

d) Communication Data
We collect data from your communications with us, such as emails, forms submitted via the Site, inquiries, and support requests. This includes the content of messages and any attachments.

e) Technical Data
This includes technical identifiers obtained from your device, such as browser configuration, operating system, screen resolution, language preferences, and other device-specific information.

f) Transaction Data
When you make purchases through the Site, we collect order details, billing addresses, delivery addresses, payment status, and transaction history. Please note that actual payment credentials such as credit card numbers are processed via secure third-party payment providers and are not stored on our servers.

g) Preference Data
We process data related to your marketing preferences, newsletter subscriptions, product interest indicators, and consent choices to ensure compliance with communication preferences.

4. Legal Bases for Processing

We rely on the following legal bases to process your personal data:

– Legitimate Interests: We process data to improve our services, secure our systems, customize user experiences, and conduct internal analytics where these interests are not overridden by your rights.
– Contractual Necessity: When you create an account, make a purchase, or enter into any contractual relationship with us, we must process certain data to fulfill our obligations.
– Consent: For specific marketing communications, cookies, and personal data processing not otherwise justified under legitimate interest or contract, we rely on your explicit consent.
– Legal Obligation: In some instances, we are legally required to collect and process personal data, such as for tax compliance or regulatory reporting.

5. Your Rights

Under applicable data protection laws, you have the following rights:

– Right of Access: You may request access to the personal data we hold about you.
– Right to Rectification: You may ask us to correct inaccurate or incomplete personal data.
– Right to Erasure: Subject to limitations, you may request that we delete your personal data.
– Right to Restriction of Processing: You may request a pause on data processing under certain circumstances.
– Right to Data Portability: You may be entitled to receive your data in a machine-readable format and transmit it to another data controller.
– Right to Object: Where we process data based on legitimate interest or consent, you may object to such processing, including profiling and direct marketing.
– Right to Withdraw Consent: Where we rely on your consent, you may withdraw it at any time without affecting previous lawful processing.

To exercise any of these rights, please email us at [email protected].

6. Security Measures

We employ robust security measures to protect your personal data from unauthorized access, misuse, loss, or disclosure. Our security practices include (but are not limited to):

– End-to-end encryption of data in transit and at rest
– Role-based access control with authentication mechanisms
– Secure hosting and frequent vulnerability assessments
– Routine data backups and disaster recovery protocols
– Internal data protection policies and staff training on data privacy and security

While we strive to use commercially acceptable means to protect your personal data, no method of transmission or storage is fully secure. Therefore, we cannot guarantee absolute security.

7. International Transfers

Your personal data may be processed outside your region, including in countries that may not provide the same level of data protection. Where this occurs, we use appropriate data protection mechanisms such as:

– Standard Contractual Clauses approved by the European Commission
– Binding Corporate Rules or adequacy decisions (where applicable)
– Additional safeguards to ensure your privacy rights are protected

By using our Site, you understand that your data may be transferred and processed internationally in accordance with this Privacy Policy.

8. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, including:

– Usage Data: Kept for up to 12 months for analytics and system optimization
– Account and Profile Data: Retained while your account is active; removed upon request or after 24 months of inactivity
– Transaction Data: Retained for up to 7 years to comply with tax and legal requirements
– Communication Data: Kept for up to 3 years for service record auditing
– Preference Data: Stored until you update or withdraw consent

9. Cookie Policy

Our Site uses cookies and similar technologies to enhance your user experience. We categorize cookies as follows:

– Essential Cookies: Strictly necessary for the functioning of the Site (e.g., login sessions, security tokens)
– Functional Cookies: Enable enhanced functionality and personalization
– Analytics Cookies: Gather usage statistics (e.g., Google Analytics) to improve our services
– Performance Cookies: Monitor site stability and user experience across devices

These cookies may be set by us or third-party services we engage.

10. Cookie Management and Compliance with GDPR & CCPA

Upon your first visit, we provide a clear cookie banner allowing you to accept or decline non-essential cookies. You can also manage your preferences at any time through our Cookie Settings portal or by updating your browser settings to block or delete cookies.

Under GDPR and CCPA, you have the right:

– To opt out of sale/sharing of personal data (as interpreted under CCPA)
– To revoke consent freely for optional cookies
– To learn which cookies are active and their function

11. Special Protections for Children

Our Site and services are not intended for, nor do we knowingly collect data from, individuals under the age of 13. If we become aware that we have inadvertently received personal data from a child without lawful parental consent, we will delete such information as soon as practicable.

12. Policy Updates and Notifications

We reserve the right to amend or update this Privacy Policy at any time in response to legal or operational changes. Where material changes are made, we will notify users via the Site or through direct communication means where appropriate. Continued use of the Site after any changes constitutes your acceptance of the revised Policy.

13. Contact Us

If you have questions about this Privacy Policy, your data rights, or our data handling practices, please contact:

Email: [email protected]
Website: https://kodakpowerdistribution.com

We are committed to resolving your concerns in a timely and transparent manner.

At Kodak Power Distribution, your privacy and trust are important to us. We strive to maintain full compliance with applicable data protection laws and encourage you to reach out with any privacy-related inquiries or concerns.